Help Desk

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Contact Us

We’re here to help! Please get in touch if you have any questions about our guide service. In addition, you might find that we’ve already answered your question at the Help Desk.

Call

Call us at 863-866-RONS(7667) 10:00 AM to 10:00 PM Eastern Time. Calls are recorded. Guests under 18 years of age must have parent or guardian permission to call.

Be Polite

Ron’s Guide Service is family owned and operated. We are not a call center. When you call us, you’ll be speaking with a family member experienced in hunting and fishing. Your behavior will determine if we want you as a guest. If you are rude, sexist, racist, combative, or intoxicated, don’t call!

Email

Send your questions to reservations@ronsguideservice.com—we’ll help get you an answer.

Chat

Chat with Kennedy on Facebook Messenger!

Meet the Family

Captain Ron

“Cap’n Ron” is a native New Yorker who resides in Lakeport, Florida. Ron has been fishing on Lake Okeechobee since 1976. He’s polite, friendly, and outgoing. Ron is an avid fisherman who loves fishing and enjoys sharing it with his clients. Ron no longer personally guides, but enjoys watching his family from afar as they keep his dream going. Ron’s priorities are: 1) to accommodate all of his clients in any way so as to make their experience a really enjoyable lasting memory, and 2) to make hunting and fishing in Florida an affordable dream!

About Cousin Lisa

Ron’s favorite cousin—sorry Marie! Cousin Lisa is a Florida native with a background in hospitality. She is a skilled huntress, especially when it comes to hunting wild boar with a knife. Cousin Lisa is a family girl and enjoys hunting and fishing with her daughter, Kennedy. As a teen, Cousin Lisa managed a small Lakeport Florida restaurant, “The Hide-Away,” and worked at Captain Ron’s Bait Shop, “The Little Big Man.” Cousin Lisa would go on to assist Captain Ron with wild boar hunting and special events, which led her to become a certified event planner. Cousin Lisa can help you plan the perfect bachelor party, corporate event, or family vacation!

About Cousin Marie

Lisa’s sister and Kennedy’s favorite aunt—Cousin Marie is loved by many RGS clients. An avid huntress, her most memorable experience was hunting an alligator that was devouring neighborhood dogs. Patient, kind, and knowledgable, Cousin Marie can handle the toughest of questions with a cheery disposition. On a serious note—Cousin Marie would like to thank all of the folks that call Ron’s Guide Service. Confined to her bed for the past two years due to her debilitating weight, Cousin Marie truly enjoys chatting with potential clients about hunting and fishing, which has motivated her to lose weight so she can go on her own expedition someday!

About Grandma Diana Dean

Captain Ron learned a lot from his Aunt Diana—a stern huntress with a warm heart. Grandma Dean has over fifty years of hunting experience. Noted expeditions include Tanzania, Zimbabwe, and Namibia. While her safari days are past her, Grandma Dean still enjoys exploring the glades with Grandpa Dean, sleeping in the woods, and helping RGS clients with their exciting adventure. Grandma Dean’s exploits will be the topic of conversation around campfires as long as the big game still roam the plains and bush of the mystifying African continent.

About Jason

Lisa’s stepson Jason is a skilled hunting guide and a wealth of knowledge when it comes to the outdoors. A recent transplant from Colorado where he would hunt elk and ice fish—Jason is happy to chat all day with you about hunting, fishing, and the great outdoors!

Kennedy

Look out for Kennedy—Ron’s gun-totin’ little niece and the face of Ron’s Guide Service. Kennedy is passionate about the outdoors—just like her mama, Cousin Lisa. Kennedy has a deep respect for nature and represents our hope for today’s youth.

Marabel Johnston

Hopefully, you won’t get to speak with Marabel Johnston as she only steps in if problems arise. Marabelle received her B.B.A. in Hospitality Administration from The Cecil B. Day School of Hospitality, one of the oldest hospitality programs in Georgia. Smart and to the point, Marabelle is in charge of marketing and enjoys the behind the scenes work she does at RGS.