Help Center

How can we help you?

Hog FAQ

What if I need to change or cancel my booking?

To change or cancel your booking, you must notify us by calling (863) 866-7667 at least 24 hours before your experience.

Reservation deposits are non-refundable.

Canceling Your Experience

If you need to cancel your experience, you may reschedule within one year of the original reservation date.

Canceling Guests in Your Party

If one or more guests in your party cancel, the canceled guest’s reservation deposit cannot be applied toward the remaining balance for your experience.

You may find another guest to take their place, or you may reschedule the canceled experience within one year of the original reservation date.

We treat every guest in your party as an individual experience. When you cancel a guest, you are canceling an experience, and our cancellation policy still applies regardless of who paid the deposit.

Adding Guests to Your Party

If time and space allow, we are happy to accommodate additional guests.

Every guest in your party must be reserved before arrival.

Upgrading Your Experience

If you would like to upgrade your experience, such as switching from a hog hunt to an alligator hunt or from a non-hunter to a hunter, please call us.

Changes are made at our discretion and based on availability.

Downgrading Your Experience

Experience downgrades are not allowed.

Switching from an alligator hunt to a hog hunt, or from a hunter to a non-hunter, is considered a cancellation. You would need to cancel your initial experience and book a new one.

For full details, please read our Terms and Conditions.

Related Questions

What is your guest conduct policy?
Should I tip my guide?
What is your hog hunt guarantee policy?
What is your weather policy?